Dear sir/madam
I would like to mention that my telephne number 021-36923328 out of order (DSL) my internet also disturb we did alots of complaint on area complaint centre but no reply. please take an action as soon as possible and as well as my office number 021-36957307 is out of order entire business depend on it please also consider on both numbers
thanks
best Regards
SYED ZEESHAN IBNE aLI

Sir, I have only one complain about PTCL DSL and it is about their coverage. I live in district Rajanpur and no DSL thing exist here and no hope yet. We all are waiting for this and we are facing very slow speed of Vfone. Tell me on which forum i can officially complain about this.

i m belong to Haripur. My Vilage Name is Kalu Pind. here is an neighbour Tel No. Please confirm me the availability of DSL

abi tk dsl nai lga apply kia huay 1 week ho chuka hy 0333-6542625

HI,
PLEASE YOU DO DOWN RATE YOUR INTERNET SERVICE
I CAN NOT AFFORD

THANKS

i m Sameer ptcl ki service bht hi gandi hy
majal hy k koi bhi kam bgyr rishwat ke kr dy even k lineman tk 500,1000 mangte hy line clear krne ka
ar to aur agr koi package change kar lo to wo bhi 3 3 month nahia ctivate hota

hi dear u should call at 1218 press 1 and then press 0 for oprater tell ur problem 2 him hopefully ur poblem will reasolve.......if any futher information required u can mail me at jamilahmad80@yahoo.com.
thanx

sir im user new user ptcl and Dsl sir meri dsl or inernet k light hat 5mint bd discunt horahe hai plz sir mujhe kuch bath hain...reply..

Assalam o Alikum Bhai mujhe ptcl or DSl lagwahai 15din ho choke hain mager DSl or internet ke light 5mint bd discount hojati hai plz mail me im waiting ur anws...no 6950880

Assalam o Alikum Bhai mujhe ptcl or DSl lagwahai 15din ho choke hain mager DSl or internet ke light 5mint bd discount hojati hai plz mail me im waiting ur anws...no 6950880

Assalam o Alikum Bhai mujhe ptcl or DSl lagwahai 15din ho choke hain mager DSl or internet ke light 5mint bd discount hojati hai plz mail me im waiting ur anws...no 6950880

~~Assalam o Alikum~~sir 2week phely he me ney ptcl connection liya hai ..or net be student package mera ZXmodem hai us me yar 5mint bad {DSl } ke light discont hojati hai me ney 1218 per 2 3 bar complain be kari..area me ptcl k off be gaya.koi nhi araha?? no 6950880 idont like ptclnet...........?

We have DSL internet service from ptcl on our two phone lines. We are paying for 2MB of speed for both connections. We do have internet access on both lines but somehow the speed is too slow that our VPN keep disconnecting every 10 mintues and stays off for a while. When call to technical support, that said, everything is fine. Its too hard to narrow down the problem. The question is:

* Is there any PTCL DSL which offers guaranteed speed i.e 1MB or 2MB
* Is there any PTCL wireless service which offers guaranteed connection
* Is there any PTCL service which offeres guaranteed speed without interupptions and without sharing speed

I hope to hear from someone in Zardari's country. Please reply me at

tv2004@hotmail.com

We have DSL internet service from ptcl on our two phone lines. We are paying for 2MB of speed for both connections. We do have internet access on both lines but somehow the speed is too slow that our VPN keep disconnecting every 10 mintues and stays off for a while. When call to technical support, that said, everything is fine. Its too hard to narrow down the problem. The question is:

* Is there any PTCL DSL which offers guaranteed speed i.e 1MB or 2MB
* Is there any PTCL wireless service which offers guaranteed connection
* Is there any PTCL service which offeres guaranteed speed without interupptions and without sharing speed

I hope to hear from someone in Zardari's country. Please reply me at

tv2004@hotmail.com



Each of them we have 2mb of

for 3 weeeks now I am complaining about my slow speed,which is about 2kbps,but every time they say it will be resolved in 24 working hours,now for 3 weeks i am complaining to 1218 but no one came to fix it.

i was wondering if ptcl officials work for 1 hour a day then it will take a month till 24 working hours.

well lets see.

i am thinking about taking a new isp if they r not going to fix this.

0992-380299

flyingskunk60@mail.ru

PTCL provides such a stupid service. I would like to throw the modem into a grave and not to take out anymore. If the PTCL cannot provide the best service, so then why they started this service. I hate DSL so much....!!!!!

Assalam-o-Alaikum,

bhai main ne aak month pahly PTCL DSL or brodband k liye apply kia thaa, help line
waloon ne mujhe kaha k hum abhi chak kr key btate hein k app k number pr DSL or brodband chal sakta hai ya nahi thore deer mein help waloon ne mujhe kaha k app number pr ye chal sakta hai to mere number k liye DSL ordar bok kr lia lekin 1 month k baad PTCL waloon ne ye kah kr jawab dediya k app k number pr nahi chal sakta to main ne socha k ab kisi aur company se apply krta hoon bhai agr app mere kuch help kr sakte hein to plz main app k jawab ka intazar krha hoon,

Asalaam-o-Alakum,

For the last 1 week i am continuously complaining about my DSL problem but no one cares. I pay about 1000/month for what ? My modem's DSL light is continuously blinking and i have told at 1218 many times my complaint number were 134,90,26. I am going to disconnect this worst DSL connection in Pakistan. 03334241913

salam_ i am new in dsl service just one month but i have serious problem in dsl service its works only 10 mnts and break service i already complan man says ur cable falt he sent me cable but ur lineman last 3days not come plese solve my dsl problem as soon as possible! thanks®ard (my phone no is 302060)

sair my dsl very problem i am daily complant but not acation my dsl is
few minute disconnect please slove my problem ..

Any information baout PTC DSL/BROADBAND in BHAKKAR/DARYA KHAN.
Muhammad Abdullah Bhatti
DSL/ Braodband Bhakkar

0300.4614398

my dsl is having very slow speed when it was new its speed was 89kb/s-91kb/s and now it is 13-17kb/s

this is my 2nd mail.i hope u will take action .i take the ptcl dsl connection 2 months ago.and it is not working from the start.i have registered a complaint but no action has been taken till now.and moreover the dsl line man of the wapda town exchange and the officers even donot know how to treat the customers they use harsh language.i have also complaint to the asst.manager mr. zeeshan at the township exchange that these people of wapda town exchange are not solving my problem or had use a harsh language but he has not taken any action inspite of my continous complaint.plzzzzzzzz take action or sugest what shoud i do.waiting for reply

my number is 0425185613 and my alternate number is 03324274755 i belong from lahore plzzzzzzzzzz take action iam suffering from 2 months

I have the same problem!!! PTCL suxzzzz.... I don't know what to do!!

you can enjoy with ptcl dsl by placing the order onfollowing number and your dsl will be at your home with in 72 hours
contect on this number
03454655964

No Problem (03454655964)
Contect on this number or through a Messege with following information
your name
your address
your CNIC
your phone number for DSL
and your mobile number for conformation of dsl

PTCl wireless broadband is available in Islamabad, Rawalpindi, Lahore, Karachi. but i will work in all Pakistan where ptcl vfone signal is strong
for pacing the order contect on this number
03454655964

ya ptcl provide it's services in DGK for placing order and get more infor mation about PTCL DSL contect on this number
03454655964

simple call at 1236

your speed can be improved if u have your ptcl DSL connection not more one year old. u can change your router i suggest u change it with Hawaii router u speed must be improved in future.
best of luck

first of all it's soo costly and it's not better in speed from PTCL EVO usb wireless Internet
plz contect on this number to place you order and get more information about PTCL
03454655964

ya u can get it PTCL braodband in Bhakkhar. just contect on this number
03454655964
place your order
you will be connected to your internet with in 72 hours.

ya i can help u. call on this number 03454655964 and provide require information your DSL will be active with in 72 hours
Required Information :
your name
your address
your phone number for DSL
your CNIC number
your mobile number for conforming your request

ok

Any information baout PTC DSL/BROADBAND in BHAKKAR/DARYA KHAN.
Muhammad Abdullah Bhatti
DSL/ Braodband Bhakkar

can any one tell me that how wateen's internet works? is it better then ptcl internet service?

i am using ptcl broadband student pakage my downloading speed is so slow.now its 60mb i am not satisfied with it i am just waiting i will change it in some days if ptcl will not take eny action

i have DSL Ptcl connection on ph 0223860034 1 mb change to 2 mb urgent

I having DSL service from ptcl , i facing lot of problem ,signal qoulity is very poor and mostly signal is not availabal , i complain somany time but nobady consider please help me out
Thank and regard. my e mail address is (attiqcam@yahoo.com)

hi
can i get informations about ptcl dsl system whether this service is available in DERA GHAZI KHAN r not?
shahab
Doha Qatar

hi salam
kia mujhy infomition mil sakti hai v wireless broadband conection k bary me or ye bhi btain k kohat city me avilabe hai ya nai or monthly charjes kitny aty hain or is ko lgwany ka kia poceejr ho ga or kitna M.B mil skta hai plz help me nd give me som informition plz plz plz me waiting ur reply ok

AoA!

mera masla yeah hia k maine ptcl dsl ka order place krwaya howa hai abd abhi tak kisi ne action nahe liya, wat should i do know, plz tell me, anyone who knows abt this situation,and yeah ptcl wale zara se b helpful nahe, its disgusting

aslamoalikum all of u
yar meray sath aik masla hai voh yeh k k meri net ki speed bth slow hai jesy dail up net laga ho jb k mein ne dsl 1 mbps connection liya howa hai. ap se request hai k plz meri iss maslay mein madad karen.

Aik bluetooth GPRS/EDGE wala mobile kharidein bohat simple hai aur sara din aik jaisa chalta hai us ko aik dailup modem ki tarah istamal karen zong ka truly unlimited package kharedain Rs999/month computer kay liay bhi aik bluetooth device kharidein ya phir usb say connect karien aur control panel me phone and modem options mein check karayn us list mein aap ka mobile listed hai
1:start menu per click kerain or control panel me jain
2hone and modem per click karain
3:yah per apni modem jo aap ne install ki ha us per click karin or neche properties per click karian
4:yaha modem ki speed ko 115200 rakh ker apply karain or uper advance per click karain yah khali jaga per ye likhain AT+CGDCONT=1,"IP","zonginternet" or pk ker dain
5:ab dobara start menu per jain or network connection per click ker or create a new connection per click kera dain
6:jo box nazer aaye ga us per next ka bottun dubain
7r connect to the internet per click ker k next ker dain
8:setup my connection manually per click ker k next ker dain
10:connect usin a modem per click ker k next ker dain
11:apni modem per click ker k next ker dain
12:isp name me ye likhen zongGPRS
13hone no. me ye likhain *99***1#
14:username or password ki jaga khali chor dain or neeche jin lines per click ka nishan ha un ko b khali ker dain or next kerain
15:add a shortcut to desktop per click ker k finish ker dain
16:ek dafa pc retart karain
17r desktop per zongGPRS k icon per click ker k dial ka botton dubain

hi salam to all mera name umair ahmed hai. ptcl dsl ki best sarvice hai. lakin jab probalm ati hai to probalm solve nahi ho ti hai. lakin ap sub log mera cell number note kar lo:0346-2820607 patcl dsl sarvice koi bahi probalm ho mojha foran call kar m ap ki probal solve kar do ga ok.net nahi chal raha ho ya speed kam ho her problam solve ho gay gi.mojha call kary tank u use to ptcl dsl sarvice ...

SALAM
its a boring service.
dsl office mein complaint karo to wo kehty hein k exchange walon se kaho.
xchange mein koi fone hi nhi uthata.
sab fazol hae.

plz don't mind yar apni ye dsl wali exchange utho or farar ho jao.din me 100 dafa to is k singnel off ho jate hai or jeb ate hai to to itne slow speed minimum 2 kb sec or maximum 14 kb speed yar ye kya hai mounthly hem 850 dete hai or speed itne kem.mere ap s iltaja hai k dsl ko thik kiya jaye.complain krta ho to us ka per action hi ni liye jata or khte hai k sir mail forward kr di hai bs thik ho jay ga, or phir wase.is s acha to insan ko cards use kr lene chahye.plz try to understand my prob!

my router light turns off after sometime and then after 2 min 3 min it turns on again
sometime when turns on again net does not work the four light on of my router and still the net does not work
is it the problem from service provider or the modem?
i reset the modem and reconfigured it hard 1000000000 time but still after some while just...........

i am facing a problem in dsl for last half week so kindly solve my problem that i use dsl regularly.

yar mene ptcl student package lagwana tha lekin onho ne kaha ke ap ka school mhamari list me shamil nahe he .To phir mera net na lag saka . please help me and kindly inform me for this problem

unfortunately i am also a user of PTCL Broad band student package, the following things with me and they are true
1) the day i get ptcl after 2 hrs the modem is off the reason faulty adopter acknowledged by Ptcl technician after 2 weeks of continous complains
2) over charging of bill and the person incharge Refuses to reverse the excess amount

3) from end of may till date my Dsl isnt working and despite SEVERAL complains no action has been take to Resolve it effectively
4) the technician who came to my home after 4 weeks of complain claimed that he wasnt informed of this complain when i asked him what took so long.
5)I TRULY AGREE THAT ONE OF THE MOST PATHETIC CUSTOMER SERVICE IS OF PTCL, CARELESS IGNORANT PPL
6)I WOULD STRONGLY DISCOURAGE ANY ONE TO GET DSL FROM PTCL DESPITE THE FACT THAT THEIR SPEED IS GOOD AND PACKAGE IS AFFORDABLE BUT NO SERVICE

sallam to all department of ptcl.... meri ap ptcl walo se aik request hai k logo ko green garden dekhana choor deen.. or b companies hai jo dsl ki services provide kr rahi hai bt oun k customers ko main ne kbi itna pareshan nai dekha k jitna mery ptcl fellow pareshan hoty hai.. meri to prob hamesha yehi hoti hai internet ki light nai blink ho rahi.. magr ab 3 ya 4 din se sakun hai.. or pata nai ye sakun kab besakuni mei change ho jae. aik to modem ZTE jo k chaines company hai wo configer hone main bhat time lagata hai..

Im having this fucking problem my internet stops working and all the lights are on but internet light stop blinking all static and mother fucking ptcl customer support never pick up calls unless you wait like 15-20mins and when they pick up they forward you to trouble shitters and you have to wait 15 more minutes for them to pick.
WHO EVER THINKING ABOUT BUYING PTCL DSL, DONT !!! FUCKING DONT BUY !!!

:)

Yar main tu tang a gaya ptcl help center per call karty karty leekin inhey sharam hi nahi ati mere app logoon sy iltaja hai k agar net sahi nahi kar sakty tu isy band kar do hum cards per hi guzara kar lan gy kam sy ka speed to milly gi.

Dated : July, 22, 2009


The Divisional Engineer,
Customer Services PTCL,
Organi Exchange,
Karachi.


Ref : Phone No. : 021-36661519


Dear Sir,

My phone number 021-36661519 is dead for more than a 15 Days. I have complained repeatedly it but no action has been taken so far. I have received complain number form PTCL Complain Centre is 105.




Thanks,


Yours faithfully,



Muhammad Islam
Addreess : House No 143 Sector 13/C Organi Town Karachi

all ptcl members
aap sab ko connect use kerna chaiye jo kabhi band nahi hota
1 complain mai ajate hai
or is k 4 package hai
connect blue 512kbps
connect red 768kbps
connect green 256kbps
connect yellow 128
enjoy connect communication
and main server dodear.com
for connection plz call 0301-2792392 afzal and saddam

shahaan tell me which modem r u usin right now???

check ur line parameters.....

change the modulationss

if u're having any problems

u can contact on my e-mail
ingenuouslad@gmail.com

or scrap me
http://www.orkut.com/Main#Profile.aspx?uid=1512...

[b]@Shahan Mehmood[/b]

Throw that ptcl modem out of your window, its useless it will disconnect every 15 mins or so. Buy a good modem, I’d recommend Dlink or linksys.

2) splitter just doesn’t work, it will only slow down your internet, connect the phone line directly to your modem

I hope this will solve your problem....

Salam, i have ptcl broadband and it is working fine without any disconnections.. if u r facing any problems, check ur telephone wire. old wires cause disruption in dsl services. one thing i would like to say " PTCL should lower their broadband prices" to be affordable for many

Hello
Shafiq bhai i am using PTCL DSL.. it works very fine for first 2 months.. but i am getting DC every after 10 minutes.. the DSL and INTERNET light goes off every after 10-15 minutes interval...
kindly tell me the solution .. i am waiting for your email. thanks
Shahan Mehmood

Guys, I have used Comsats, dancom = now "linkdotnet" and ptcl, and strangely PTCL is best of the lot.

To get exactly what you are paying for, you'll have to do the following...

Firstly, throw that ptcl modem out of your window, it' useless it will disconnect every 15 mins or so. Buy a good modem, I'd recommend Dlink.

2) make sure your phone line doesn't have any distortion

3) splitter just doesn't work, it will only slow down your internet, connect the phone line directly to your modem

4) Anti-viruses slow down Internet, but they're necessary as well, so what you've to do is just disable port 80, 8080 scanning.

And thats it!!

THIS NET SIMPLY ROCKSSS MAN ITS HOTTER THAN HOT............

hi i am using zte blue colour ptcl dsl in my office we have 10 computers and one switch the net is share via Swich to all the system and i want to restrict the internet to 4 systems only how i configure my DSL so i restrict it to only 4 systems via switch

It's not so fast, but it's a simple, no nonsense, no line rental and reasonably priced internet service. I use Diallog (shandar package). When I last tested the speed it was around 130K but it doesn't come with all the problems with PTCL mentioned in the article, and unlimited use for just Rs1,000 per month.

Farhan who posted a message about a year ago - I also use the mac. The Diallog service works fine with macs - no need to install any drivers or waste time tinkering too much with the settings - just plugs and plays.

It's not so fast, but it's a simple, no nonsense, no line rental and reasonably prices internet service. I use Diallog (shandar package). When I last tested the speed it was around 130K but it doesn't come with all the problems with PTCL mentioned in the article, and unlimited use for just Rs1,000 per month.

Farhan who posted a message about a year ago - I also use the mac. The Diallog service works fine with macs - no need to install any drivers or waste time tinkering too much with the settings - just plugs and plays.

student package

Dear all AA,

I am residing at Sweden and my family is at Pindi. Pls tell me the better option of internet connectivity so that I can communicate online via messengers with my family easily. Moreover, pls keep in mind that my family is not well conversant with the use of complicated techniques. So recommendation should be based on easy and simple solution.

our problem has been solved nw.DSL is working.........

salam sir,
am using dis service 4rm last 5months.it has gud speed every allright but the issue is dat our dsl is not working 4rm last 1 week we r complaing regularly but they r not showing some reactions.. nw a days am using ptcl simple net service jst tel me that wat is benefit of dsl 2 us....am 4rm dina plz cn u solve dis problem.......sir i will thank ful 2 u.plz try 2 help me.........?

i want to covert my cnormal pakg to student pkg can u help me ?

I am tired of making complaints to ptcl-customer support. Anyone knows ptcl big bosses contact info????

Salam Mr shafique and adnan siddiqi, plz send me the email address of those high officials so that i could able to solve my problem at the earliest stage. My email is: shah_fibre@yahoo.com

I have PTCL wireless and don't have PTCL Line in our area. Kindly tell me any one, how can I enjoy the fast speed like DSL for Internet. Do reply me pls.
Regards,
Tahir
Kamra,Attock, Pakistan

hi i am havin problems with my broadband that it is working okay for some apps like bittorrent etc and it work fine i mean i am at quite a distance and my download is going up as 105kb/s but it wont let me browse (i use mozilla firefox and chrome and also had that lousy IE..
in last ten days ov april i had to add security for every page but then i disabled microsoft enhanced security so it worked for few times but again it started to tell the same story.i think it is some setting problem in dslam as my setting are good and healthy and their no DNS error.any i ideas? by the wayone day i went to ptcl exchange where i found many guys standing with their routers in hand with same symptoms.???please help me about it ..and it works sometimes when i reset both my pc and router.

I wish PTCL customer service could be put behind bars. PTCL is the best when it works. But when it doesn't then only God can help you.
To all those who have given nice remarks to PTCL, may you not see the day when it goes down. You will hate PTCL from bottom of your heart.

Hasan
Karachi

aslam o alikum
i get conection on 21st of april and from 21 my dsl conection is been disconected for more than 200 times and my dsl settings are out for more than two times. and when ever i tried to contact at ptcl helpline they hold me up to 20 minutes every time.

hy i love PTCL DSL... PTCL Rokes.. i am using PTCL Smart TV as well. but it is just fine.. 102 channerls are in ip tv..

Sir,
You are providing a great speed over DSL, which is limited to only big cities, also you are increasing link day by day, but you do not think for us, as we live in small towns, here in available no facility for DSL. so we cannot surf high speed, as PTCLV Wireless is available here, it has only maximum speed upto 14KB/s only, which is cruelty, as compared to DSL. So pease do some thing for us.
Thanks.

I am using PTCL and using its SHIRO modem. Since it was updated to 1MB link my download speed instead of increaing it has gone down to 20 to 30 KBPS maximum. I dont know what problem is going on. Can any one help me?

The most pathetic service ever i received. The DSL Yooo Guys sitting in exchange do not even bother to travel a few Killometers from the exchange to setup the DSL service for a customer.

They just handed over me the Modem and asked to setup by yourself and they'll come by evening to verfiy the settings etc...

That evening hasn't come yet. i setup everything but i am not confirmed about one thing: My user name & Password( As the one they given me does not work)

I even mailed to high officials of so called Customer Service Centres, (As they are celebrating "Year of Customer Service"

1218 does not respond

Exchange people do not pick their phones.. Im stuck!!!

Can someone tell me if i return the router to them, will i be charged for this month billing?