Comments on: PTCL broadband internet DSL service

By: Shoqui Hanif

Shoqui Hanif — Wed, 12 Oct 2011 15:41:00 +0000

Dear Sir

I have sent so many requests to the ptcl officials officers through help
line 1218/1236, along with snaps taken speed of DSL which is to be
requested for 4mb, from 1MB, but still it is running as 1mb,, hence I
have paid the bill of 4mb.. It is therefore requested my connection may
kindly be upgraded from 1mb to 4mb with immediate effects, Now I am
tired to sent such request day by day. while pay the Bill of 4Mb and
avail 1MB which is unlawful.

My broadband is installed on this ptcl No. 0726530148

By: Shoqui Hanif

Shoqui Hanif — Wed, 12 Oct 2011 15:41:00 +0000

Dear Sir

My broadband is installed on this ptcl No. 0726530148

By: irfan abid

irfan abid — Sun, 09 Oct 2011 14:48:00 +0000

your internet is working at least for 5 minutes mine is disconnecting about every 1 minute i tried to complaint but they said it will take 24 hours but now it’s been 2 days and nothing changed…….And they are even charging 1000 rupees extra for more then 50 gb downloading……
Moral:Ptcl sucks……:p

By: Hhuusseey

Hhuusseey — Sat, 24 Sep 2011 17:36:00 +0000

hahaahha maaz bhai sahe kaha raha hoo

By: Farhan Butt

Farhan Butt — Sat, 25 Jun 2011 08:03:00 +0000

Sir,

My PTCL Brodband DSL not provide me service according to our package. We are paying for 4MB but receive speed like Dial Up Connection. We are really very very disturb from this problem because in office have almost 20 employer so all persons disturb i already change many time Phone like and convert DSL on other and new numbers but never receive exact speed. I already complaint many time on PTCL Islamabad but no one do work for us. Please Please try to solve our Problem

By: Tufailmureed

Tufailmureed — Fri, 17 Jun 2011 07:52:00 +0000

yar mere pas speed ht slow a rhe ha

By: Honyraza

Honyraza — Tue, 22 Mar 2011 05:11:00 +0000

iqbal sahib i m not agree with ur good commints ,i have persnally observed it totally bakwass

By: Meenay

Meenay — Sun, 06 Mar 2011 14:29:00 +0000

salam!
m using PTCL broadband. it goes on blinking lites suddenly and if we complain against problem then after a month or more Customer service try to listen and they always repair the line when a legal notice is sent to them.
and another thing… that the batteries used for the INTERNET PROVIDING SERVER are of low quality. when they xpire net service goes out of order. and PTCL the authorities don’t bother that many ppl are in trouble for their negligence

By: Yasin Ali

Yasin Ali — Tue, 01 Mar 2011 15:16:00 +0000

i have problem plz help me my net does not work after every 5 minutes whats the problem??

By: jehanzeb anwer chandio

jehanzeb anwer chandio — Sat, 22 Jan 2011 21:39:00 +0000

hi my name is jehanzeb, i m using ptcl broadband 4mb package for about 2 months and before this o was using 1 MB, it is very big lie that ptcl cutomer service is not good, i say ptcl customer service is the best service within pakistan especially in karachi.they are very quick and even send you a message after resoloving your complain. about your disconnection so i must tell you that replace your ptcl land line wire and then enjoy ptcl broadband.