With the passage of time Internet business and its usage is growing in Pakistan. There are lot of companies which are providing broadband internet access but unfortunately they don’t care about the customer service and reliable service. After the successful launch of ptcl broadband internet service nationwide, another company LinkDotNet recently launched their internet services in major cities of Pakistan. As a consumer I think this is a great news for us. The more competitors means greater consumers’ bargaining powers.
LINKdotNet is backed by Orascom Telecom, the largest telecommunications service provider in Pakistan known as Mobilink. LinkDotNet has indeed acquired both Dancom and WOL. They have to face a very tough competition from PTCL because PTCL has already taken a large chunk of market share.
As all of you may know about the miserable customer service of PTCL, If PTCL keeps up with this level of customer care and support, there’s no doubt that they will be out from this market soon. I know many people who opted out from PTCL’s DSL due to their bad customer service.
LinkDotNet should provide better customer service and reliable internet service in order to get their stake in the market. I checked out their tariff plans on their site and those seems interesting.
I have also heard from some sources that LinkDotNet is also planning to launch WiMax in major cities of Pakistan. Lets hope for the best and welcome another WiMax Service Provider.